02/21/2019
All Day

Essential skills for engaging difficult conversations

All relationships, families, teams, and organizations have problems. The difference between good organizations and the best is not how many challenges they have – it is how respectfully and rapidly problems get solved. A difficult conversation could be critiquing a colleague’s work, giving feedback to a supervisor about her behavior or talking to a colleague who makes offensive comments. It could be confronting a loved one about addiction or telling a friend about a personal hygiene issue. Difficult conversations are characterized by high stakes, strong emotions, and varied opinions. When people are in the throes of a high-risk conversation, much hangs in the balance. Fortunately, when people can honestly and accurately discuss all the relevant issues – including facts, opinions, theories, and feelings – they make better choices. They identify problems early and make better decisions. Also, they take better actions and strengthen relationships. Purdue Extension is offering a one-day workshop on developing essential skills to engage difficult conversation. Register here http://www.cvent.com/d/zbq5q5 to reserve your seat for the February 21 workshop in Indianapolis.What you will learn:

How to hold the right conversation, to solve the real
How to stay focused on what you want.
Watch for signs that safety is at risk.
Make it safe to talk about almost anything.
Take control of your emotions instead of losing your cool.
Speak persuasively, not abrasively.
Help others out of silence or violence.
Go from talking to getting results

Cost: $75

Register here: http://www.cvent.com/d/zbq5q5

Read: https://spark.adobe.com/page/M6Euf1rr9KeWo/

Essential skills for engaging difficult conversations

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