All relationships, families, teams, and organizations have problems. The difference between good organizations and the best is not how many challenges they have – it is how respectfully and rapidly problems get solved. A difficult conversation could be critiquing a colleague’s work, giving feedback to a supervisor about her behavior or talking to a colleague who makes offensive comments. It could be confronting a loved one about addiction or telling a friend about a personal hygiene issue. Difficult conversations are characterized by high stakes, strong emotions, and varied opinions. When people are in the throes of a high-risk conversation, much hangs in the balance. Fortunately, when people can honestly and accurately discuss all the relevant issues – including facts, opinions, theories, and feelings – they make better choices. They identify problems early and make better decisions. Also, they take better actions and strengthen relationships. Purdue Extension is offering a one-day workshop on developing essential skills to engage difficult conversation. Register here http://www.cvent.com/d/zbq5q5 to reserve your seat for the February 21 workshop in Indianapolis.What you will learn:
- How to hold the right conversation, to solve the real
- How to stay focused on what you want.
- Watch for signs that safety is at risk.
- Make it safe to talk about almost anything.
- Take control of your emotions instead of losing your cool.
- Speak persuasively, not abrasively.
- Help others out of silence or violence.
- Go from talking to getting results
Cost: $75
Register here: http://www.cvent.com/d/zbq5q5
Read: https://spark.adobe.com/page/M6Euf1rr9KeWo/
